Damage inspection and photo reporting means Tampa STR Cleaning documents a property's condition at every clean — dated photos of any wear, stain or damage, sent straight to the owner or manager. It's built into the standard turnover at no extra line item, and it's the record a host needs to back up a guest damage claim.
Every turnover includes a walkthrough with photos — countertops, floors, upholstery, appliances, anything that looks different from the last visit — timestamped and kept with the job record. It isn't billed as a separate service; it happens as part of the standard clean, because a host finding out about a broken lamp three guests later has already lost the ability to charge the guest who broke it.
The photos exist for one practical reason: Airbnb's and VRBO's damage-claim processes both want dated, close-to-the-stay evidence, and 'the cleaner noticed something' isn't evidence on its own. A report tied to a specific turnover date, showing the unit's condition right before the next booking started, is what actually holds up when a host files a claim.
What gets photographed, and what doesn't?
The walkthrough covers the rooms and surfaces most likely to show guest wear — kitchen counters and appliances, bathroom fixtures, upholstery, mattresses, and anything visibly stained, chipped, or missing from the last visit. It isn't a forensic inventory of every drawer; it's a working record built to flag what's actually changed, so it doesn't slow down the turn itself.
How fast does an owner find out about damage?
Anything notable gets flagged the same day it's found, before the report is filed away — a cracked stovetop or a stained mattress lands on someone's calendar for a decision, not in a folder nobody opens until the next disaster. That immediacy is the actual point: a report that surfaces damage a week later is closer to a diary than a claims tool.
Do you photograph every property every time, or only when something's wrong?
Every turnover gets a walkthrough and photos as standard, whether or not anything looks off — that consistency is what makes the record useful later. A one-off inspection only when damage is suspected can't prove what the unit looked like before that particular guest.
Can I use these photos for an Airbnb or VRBO claim?
Yes — that's the main reason the reports are dated and tied to a specific turnover, since both platforms' claims processes want evidence from close to the stay in question. Tampa STR Cleaning provides the photos and notes; filing the actual claim with the platform is still the host's step.
Is photo reporting billed separately from the cleaning?
No, it's included in the standard turnover rather than priced as an add-on. It's treated as part of the job, not an upsell.